Please allow 7-14 business days (Monday -Friday) for tracking information. We are a print on demand business and make all items to the orders.
Please Include This Return Form With All Returns. This form helps our staff process returns more efficiently.
RETURNS/ EXCHANGES OF ITEMS
Historically Black Apparel accepts returns on items that were damaged upon receipt (damages include incorrect sizing from what was ordered, faulty printing, tears/holes in item). All items will be replaced with the same item in the same color. No exceptions.
We do not offer refunds on items due to incorrect size chosen, change of heart on color (where applicable), etc.
Item is too small?
If you item is too small, you can ship it back to our mailing address 4725 Bakers Ferry RD SW STE D Atlanta, GA 30336 and we will create a new order to send you a new item. Returned item must not be worn or have any damages.
If an item is returned to our warehouse as undeliverable (due to, for example, incorrect address provided, a change in address before the order was shipped, etc.), the customer will be responsible for the shipping cost for reshipment. Please make sure that your mailing address is correct before processing an order. We only send to the address YOU provide during order processing.
Received a damaged item?
If an item is damaged, we will send you an e-gift card for you to re-order a new shirts/apparel/items.
If the product you received is deemed defective your order is eligible for a store credit, exchange, or refund. If refund option is selected we must first be provided with a tracking of the item being sent back to us.
We thank you for understanding this policy!
I RECEIVED A DEFECTIVE / WRONG PRODUCT
We apologize for the mix-up and want to ensure you get the right item as quickly as possible! Feel free to send us an email at firstname.lastname@example.org to notify us of the mix up. Please include your order number, name and email used on the order. Make sure to specify the concern: original product ordered as well as the actual product you received including the style/design, color and size. Please attach picture of the product(s) showing the mishap. Example: showing the defect, the size, or wrong item.
We will provide you with a 50% off discount code for your next purchase if you received a defective product. All wrong orders we send out will be corrected.